Frequently Asked Questions

IDconnect

FAQs

What are Biometrics

Biometrics are the unique data that makes us, us. They are just the body measurements and human characteristic calculations that makes someone identifiable compared to another person. That can be anything from the gait of your walk, the sound of your voice, or the measurement of the ridges on your finger.

Then, like a password, biometrics can be used to protect your information. But unlike a password, biometrics aren’t easy to guess or give out to someone else. They are highly secure and difficult to impossible to replicate.

won't my fingerprint identity get stolen?

There is no way for us, your school, or anyone to access the biometric information that the IDconnect finger reader produces. The data is not saved anywhere on your server or cloud service. It is completely safe and protectant of a student’s identity. We promise that this will always be true.

Do I have to buy a new management software program for my school to use this?

Absolutely not, at IDconnect, we pride ourselves in having universal installation. We work with any management software your school uses. 

I have a use for a finger reader that is not on your software product list, can I still use it?

Yes! We are here to work with you and tailor our software to your school’s specific needs. We have reliable, in-house tech support to help you design up your perfect system. 

will this work for my school?

The short answer is yes. There are many different locations in the education market that we cater to. We will also alter our software program to fit your needs, contact us to see how we can help you. 

How cleanly is it?

There is only one point that students touch to identify themselves with the finger reader. Unlike most identification systems like a pinpad or ID cards. With a pinpad, a student will have to touch the pad 4+ times. ID cards are never washed. unlike hands that are. Since IDconnect speeds up and nearly eliminates all lines, there is less contact

why did we choose finger print biometrics?

You’ve heard that no two fingerprints are the same. Not even identical twins share the same fingerprint. Not even two fingerprints on a single person’s hand are the same. So using a fingerprint as a form of identity was a no brainer. It is also the least invasive form of biometric identification that is completely controlled by the owner of the finger and whether or not they want to place it down or not. With our system, there is no way to read a fingerprint of someone who is unwilling. 

is someone able to steal my fingerprint and access my account?

Since we use semiconductor technology, and since there is no way for anyone to access data, a fingerprint cannot be created to access someone’s account maliciously.  A semiconductor finger reader is highly advanced technology that identifies a 3D rendering of the finger. So, unlike what you see on TV and movies where they lift fingerprints off surfaces to bypass biometric security, the IDconnect reader is not taking an image and comparing it to another image. 

Is this a new technology?

Nope! We brought biometric identification to the education field in 1997 (yes, we are the oldest and most established company), but humankind has been using biometric identification since the 1800s. Biometric identification as we know it, however, was first used in 1969 as a way to identify criminals. Since then, biometric identification has expanded into multiple different markets, helping people keep their information safe.

We might not be new to this, but we are always updating our software and technology to give you the latest, fastest, and best products!

I really like this technology, but i don't think I have the budget for this. is there anything I can do?

Contrary to what you might think, IDconnect is relatively affordable. There are no hidden fees, no subscriptions, and no reoccurring fees.

We are also understanding of the budgets schools have to face and will work with you to stay within that budget. Throughout the year we also run, promotions and discounts that we email out to our subscribers. Subscribe to us to receive these offers!

Can I Ask You for Advice?

Should you implement biometrics in your school? What’s the best way to go about telling parents about using IDconnect? We have the most experience with biometrics in the education field so we have the answer to all of your questions. We will always be here to help you at any stage of the decision process that you are on. We want you to be happy that you found us!

More questions?

Have a question that hasn’t been answered yet? We are excited to answer it! Call or ask us below!